Can you make a living being a receptionist?

Receptionists are generally non-commission earning full-time employees of a company. However, receptionists do oftentimes not earn desirable salaries because the position is regarded entry level. Moreover, the position is flooded with applicants who are willing to work for less.

How do I become a front desk receptionist?

Front Desk Receptionist Requirements & Skills 8
  1. Must possess a High School diploma or equivalency.
  2. Excellent Customer Service skills.
  3. Strong computer skills with emphasis on Microsoft Word and Excel.
  4. Excellent verbal and written communication skills.
  5. Working knowledge of office procedures and office equipment.

What is job description of receptionist?

Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries. Directs visitors by maintaining employee and department directories.

See also  What defines a carriage house?

Can you make a living being a receptionist? – Related Questions

What is receptionist salary?

The average receptionist salary in South Africa is R 156 000 per year or R 80 per hour.

What is a receptionist called now?

Job titles for receptionists include ​front desk executive​, ​administrative assistant​, ​front desk officer​, ​information clerk​, ​front desk attendant​ and ​office assistant secretary​.

What are the five duties of a receptionist?

Duties and responsibilities of a Receptionist
  • Meeting and greeting clients.
  • Booking meetings.
  • Arranging couriers.
  • Keeping the reception area tidy.
  • Answering and forwarding phone calls.
  • Screening phone calls.
  • Sorting and distributing post.

What are the 10 qualities of a receptionist?

10 qualities of a good receptionist
  • Communication.
  • Multitasking.
  • Social skills.
  • Organization.
  • Technical skills.
  • Resistance to stress.
  • Problem solving.
  • Empathy.

What is the most important role of a receptionist?

The key asset a receptionist must hold is the ability to speak well and convey information clearly. They are also great listeners and will help with whatever is asked of them! They are great at making people feel at ease when entering the business and always finds out all the information possible!

What skills do you need as a receptionist?

18 Essential Receptionist Skills
  • Be a Good Communicator.
  • Active Listening.
  • Data Entry.
  • Mail Management.
  • Business Phone Answering.
  • Multitasking Expert.
  • Good Hygiene!
  • Be Calm and Empathic.

What a receptionist should not do?

How should a receptionist dress?

The dress code for a receptionist is definitely business casual attire. Legging can only be worn if worn with a dress.

What should a receptionist always remember?

While the role of the receptionist is evolving, the 5 key skills every receptionist should master include being technology-proficient, possessing emotional intelligence, having great communication, organizing time well, and adopting an independent approach to work.

What is your greatest weakness for receptionist?

Here is an example answer to this question: ‘One of my biggest weaknesses is taking on too much work. Many people come to me and ask me to perform tasks alongside my work as a reception, which are not actually my responsibility. I say yes to them too often and sometimes end up getting bogged down in work.

How should a receptionist greet a visitor?

You should let your receptionist staff know of your expectations for greeting visitors. For example, when guests arrive, a front-desk staff member needs to smile and make clear eye contact, followed by a standard greeting such as, “Good morning/afternoon – welcome to our organization, how can I help you?”

How do receptionists get clients?

10 Things You Can Do To Make Your Clients Feel Welcome!
  1. Smile in person.
  2. Smile on the phone.
  3. Office appearance.
  4. Greet your clients.
  5. Take a genuine interest in your clients.
  6. Eliminate distractions.
  7. Give your employees a break(room).
  8. Create an electronic welcome.

How should a receptionist deal with a difficult customer?

How do you answer a call in an office script?

Receptionist Greeting Scripts: 15 Professional Ways to Answer the Phone
  1. Hello, thanks for calling [company].
  2. Good morning (afternoon, etc.)!
  3. Hello, this is [name]!
  4. Hello, thanks for calling [company].
  5. Thanks for calling [company].
  6. Hi there!
  7. So glad to hear from you!
  8. Good day, you’ve reached [company].

How do you handle a walk in customer?

Business Know-How
  1. Show that you recognize them. If you deal with customers, the two most important words are not, please or thank you, but are your customer’s first and last names.
  2. Ask if they’ve been in before.
  3. Ask about the weather.
  4. Complement appropriately.
  5. Use a conversation piece.

What to say to greet customers?

Part 1: Customer service greetings
  • “Nice to meet you!”
  • “How can I help you today?”
  • “I hope you’re doing well.”
  • “I hear what you’re saying.”
  • “I’m sorry you’re facing this <issue>.”
  • “Thank you for taking the time to explain that to me.”
  • “I need a little more information to understand what’s going on.”

Leave a Comment