If you want to change your six-digit passcode for the app, or you’ve forgotten it, you can easily reset it from the sign in screen in the app – just select ‘Forgotten your passcode’. If you’re having problems, get in touch on 0800 121 7365.
Can I download Virgin Money app to my laptop?
Installation. Get this app while signed in to your Microsoft account and install on up to ten Windows 10 devices.
Is Virgin Money credit card being discontinued?
Virgin Money has informed credit card customers that it will be turning off its online service from January 31, 2021.
How do I verify payment on Virgin Money app?
When you login to the mobile banking app you will be presented with any payments awaiting approval, you just need to review the details, and once you’re happy select approve. If you’re already in the mobile banking app then you’ll find Be Secure under Login, access and security in the more menu.
How do I unlock my Virgin Money app? – Related Questions
Is the Virgin Money app down UK?
Our mobile app and support systems are available and fully operational. Virgin Money Online (VMOL) is currently all systems operational.
How can I speak to someone at Virgin Money?
You can manage your account with our mobile app.
Got a question?
| Existing customers |
Phone number |
Information & opening hours |
| General enquiries |
0345 600 6103 |
8am – 6pm Monday to Friday 8am – 3pm Saturday 10am – 1pm Sunday |
| Calling from abroad |
+44 141 621 5798 |
8am – 6pm Monday to Friday 8am – 3pm Saturday 10am – 1pm Sunday |
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Why is my virgin credit card being declined?
Are your payments up to date? Using the Virgin Money Credit Card app check if your payments are up to date. You will also find your payment due date on the front page of your statement. Your transaction will be declined if you fail to maintain your minimum monthly payment.
How do I approve a payment on tide app?
Here’s how it works:
- You’ll get a notification banner on your phone.
- Tap the notification and it’ll take you into your Tide app – you’ll need to log in.
- Approve your payment. We’ll need to confirm your identity using the passcode or biometric approval you set up with your Tide app.
- Complete your purchase.
Do Virgin Money have live chat?
You can contact the Virgin Money Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time.
How do I transfer money from Virgin bank?
If you’re ready to make a transfer, here’s what you need to do:
- Sign in to the app and go to ‘Payments’
- Choose ‘Money transfer’
- Pick the transfer rate that’s right for you.
- Tell us how much you want to transfer.
- Enter the account number and sort code of the account you’re transferring from.
How much money can you transfer from a current account?
6) You can transfer a maximum on Rs. 50,000 in a day without adding beneficiary.
How much money can you take out of an ATM UK Virgin Money?
The maximum withdrawal amount is £500 per account per day at Virgin Money Stores and £250 per day at an ATM.
How long can a balance transfer take?
A balance transfer occurs when you move a balance from one credit card to another. This process typically takes about five to seven days. But word of warning: Some credit card issuers can take 14 or even 21 days to complete a balance transfer.
Why is my balance transfer not showing?
A balance transfer could take up to six weeks to appear in the account you’re transferring the balance to, depending on your card issuer. While many issuers can complete the process within a week, it’s not a “set it and forget it” kind of situation. You can check your accounts to see when the transfer processes.
Why has my balance transfer failed?
Your credit limit is too low
The issuer will hold your balance transfer request until they are able to confirm the amount to transfer in relation to your credit limit. If your credit limit is lower than the amount of money you requested to transfer from another card, the issuer will likely reject the request.
Do balance transfers hurt your credit?
You may see a positive impact on your credit score if you transfer your balance to a single new card and take action to reduce your debt balances. But if you constantly open new credit cards and transfer balances, your credit score can actually drop.
What is a good credit score?
Although ranges vary depending on the credit scoring model, generally credit scores from 580 to 669 are considered fair; 670 to 739 are considered good; 740 to 799 are considered very good; and 800 and up are considered excellent.
Do balance transfers close your account?
A Balance Transfer Does Not Cancel Your Old Credit Card
If the credit limit is high enough to allow a full transfer, you can decide whether to keep the old account open. If you’re afraid of the temptation to run up more debt, it could be worth closing the account.
Do balance transfers count as payments?
A balance transfer does count as a payment to the original creditor to which you owed the balance. The issuer of the balance transfer card will submit payment to the old creditor for the amount of the transfer.
Can I pay a credit card off with another credit card?
If you’re looking to pay off one credit balance using another card, this generally isn’t possible. Banks don’t allow you to pay your credit card balance using another credit card. Typically payments via check, electronic bank transfer or money order are the only acceptable methods of payment.