Through the chargeback scheme, you can get your money back from your bank, building society or an alternative provider like thinkmoney if something goes wrong with a purchase made on a debit card, credit card or prepaid card provider.
How do I cancel a direct debit with Think money?
You can cancel Direct Debits by logging into your online banking and removing the payment, or alternatively, you can call your bank and ask for it to be cancelled. After you’ve cancelled the Direct Debit, keep an eye on your online banking to make sure your bank doesn’t pay any more money out.
How long does think money take to transfer?
Faster Payments in and out of your account are normally completed within two hours (and in many cases, within minutes). In some circumstances, they can take up to the end of the next working day. Faster Payments will always reach your/the recipient’s account by the end of the following business day.
How do I check my think money balance?
Check your balance and transactions
If you just want to check how your account is looking, you can do this easily via text. Simply text us from the mobile you have registered on your account with ‘BAL’ for your current balance – you use either 07786 200077 or 81122, whichever is cheaper on your mobile tariff.
Can I get my money back from Think money? – Related Questions
What bank is think money with?
thinkmoney is an independent company and is not part of RBS, we are part of the Think Money Group. However, we continue to work with RBS and money held in thinkmoney accounts is held in trust in your name by RBS.
Why is my think money account blocked?
If you enter your PIN incorrectly too many times, it could get blocked. You can unblock it at a cash machine, or you might have to call us.
What time does money go into thinkmoney account?
We process BACS payments overnight so that the money is in your account first thing in the morning (usually by about 7am).
How can I download Think money bank statement?
If you’re signed up to Online Account Management then we’ll email a copy of your statement to your OAM inbox each month. Prefer to still get a printed version? You can get this alongside the email by texting POST to 81122 or 07786 200077. Just remember to text from the mobile number registered on your account.
What is a think money Current Account?
The thinkmoney Current Account comes with our unique Smart budgeting which does the hard work for you. It helps you budget your bills, avoid overspending and even helps boost your credit score. So let us take the stress out of banking, so you can spend more time doing the things you love, with the people you love. ❤️
How does a think money account work?
The thinkmoney Current Account simplifies budgeting and helps you pay your bills on time. Your money is automatically split into what you need for bills and what you can afford to spend. Money for your bills stays in your ‘Bills account’ and the rest is moved to your prepaid debit card.
Is Think money account safe?
Yes, your money is protected. We are an Electronic Money Institution (EMI), authorised and regulated by the Financial Conduct Authority (FCA). The money you hold in your thinkmoney Current Account is not protected under the Financial Services Compensation Scheme (FSCS), like traditional high street banks.
How much can I withdraw from my thinkmoney account?
Withdraw cash
Withdraw anything from a penny up to £1,000 a day. You’ll need to take the money out over two transactions if you want to take out more than £500 a day.
Is Think money the same as Capital One?
Think Money is a division of Capital One PLC.
Is Think money a proper bank?
thinkmoney isn’t technically a bank. It doesn’t have a banking licence, so your deposits aren’t covered by the FSCS (Financial Services Compensation Scheme), which protects deposits up to £85,000. However, it is registered with the FCA (Financial Conduct Authority) and fully authorised to deal in electronic money.
How often do think money increase credit limit?
Your credit limit will be reviewed regularly and you’ll be offered up to two increases a year. Although, £1,500 is the maximum limit available. There are a number of features to help you keep track of your borrowing.
Does think money charge?
No unexpected bank account fees
The thinkmoney Current Account offers you control of your money. The bank account monthly fee of £10 will cover the day-to-day running and management of your account. And we won’t charge you anything extra for us refusing a payment due to lack of funds.
Can I have 2 think money accounts?
Yes, you can have multiple current accounts to manage your money and it can be useful if you’re smart about it.
Can you use Think money card in shops?
Yes. You can use it in shops, restaurants and cash machines all over the world, just look for the Mastercard® Acceptance Mark.
How many customers does think money have?
With over 100,000 customers throughout the UK, thinkmoney is helping people manage their finances, get back on their feet, and improve their credit rating.
Who Is Behind think money?