How do I speak to BT customer services?
0800 023 2023 (option 1)
What is full fibre BT?
Full Fibre is our next-generation broadband with a dedicated connection that runs straight to your home. It uses the latest fibre-optic technology to offer gigafast download speeds up to 900Mbps and ultrafast upload speeds.
What is BT’s fastest broadband?
We offer a range of broadband packages with different speeds up to 900Mbps. To see how fast you could go, head to our broadband deals page.
Is 150 the number for BT? – Related Questions
Which is faster BT or Virgin?
Key feature comparison.
BT broadband | Virgin Media broadband | |
---|---|---|
Top upload speeds | Up to 110Mbps | Up to 52Mbps |
ADSL | 10Mbps | – |
Fibre | 67Mbps | 1.1Gbps |
Full Fibre | 900Mbps | 1.1Gbps |
Is BT full fibre worth it?
It offers an average download speed of 150Mbps, with a minimum ‘Stay Fast’ guaranteed download speed of 100Mbps. You’ll also get an average upload speed of 30Mbps. The Full Fibre 100 plan should be sufficient for most UK households.
Is BT Broadband faster than sky?
Both providers offer top TV deals to add onto their broadband services (although some would argue that’s really Sky’s trump card), but if you are just looking for a reliable fibre provider, BT does offer a much greater choice and a faster top speed.
Which is faster Sky or BT?
BT VS Sky: At a glance.
BT | Sky | |
---|---|---|
Can I get superfast fibre? | Yes. Average speed 36Mbps and 67Mbps | Yes. Average speeds 59Mbps |
Who is cheaper BT or Sky?
Cost. BT TV is generally a lot cheaper than Sky TV – although both providers often have special deals and offers on. For an accurate idea of pricing, it’s best to compare your options.
How can I reduce my BT bill?
Call BT (British Telecom) and get through to the right team. Call 0800 800 150 and ask to speak to the Retention team. If you aren’t already, ask to speak to the Retention team – this team has the power to give you a fairer deal. You’ll probably need to say that you’re thinking of leaving BT to unlock the best deals.
Do Sky still use BT lines?
Broadband speed
Both BT and Sky use the Openreach network to deliver their respective broadband connections. Both offer unlimited standard broadband, which is slower and less predictable than fibre, with speeds averaging 10Mbps.
Are BT taking away landlines?
BT have announced that they are planning to shut off their PSTN and ISDN phone lines and swap all their business customers to VoIP and SIP solutions. The scheduled end date of this project is 2025 and is already underway in Salisbury, Wiltshire.
Why are BT stopping landlines?
This upgrade has to happen and all customers will have to be part of this change. That includes our landline customers because the old analogue phone lines will not be supported over the full fibre network in the future. Many other countries are doing the same and experiencing the same challenges.
Why are BT getting rid of landlines?
Thank you for subscribing! BT has halted its plans to axe landlines, admitting it got things wrong. The telecoms giant said it made the decision to pause the Digital Voice rollout because of concerns that up to half a million elderly people faced being isolated in the move to force all homes online.
Should I get rid of my landline 2022 UK?
Landlines will still exist, and you can still have a phone line in your home – but the system that underpins it will be different. The changeover needs to happen by December 2025, as this is when the old technology will stop working.
Is it worth keeping a landline phone?
Even though you can’t top the mobility of a cellphone, landlines still offer the best quality sound and clarity, which can be beneficial to the hearing impaired. This can also be especially helpful for long-distance or international calls.
What will replace landlines in 2025?
By 2025, traditional landline phones, using 100-year-old technology, are set to be switched off in favour of a digital network fit for the modern era. This will apply to both home and business phone lines, so if you’re still relying on analogue equipment, you’ll need to make plans now to upgrade.
Can I keep my landline after 2025?
You will be able to use your current landline telephone – the only difference will be that you will need to connect your telephone to your broadband router using an adapter, or via a new wall socket.