How do I get my money back from a false transaction?
Contact your bank immediately to let them know what’s happened and ask if you can get a refund. Most banks should reimburse you if you’ve transferred money to someone because of a scam.
Will banks investigate unauthorized transactions?
The bank initiates a payment fraud investigation, gathering information about the transaction from the cardholder. They review pertinent details, such as whether the charge was a card-present or card-not-present transaction. The bank also examines whether the charge fits the cardholder’s usual purchasing habits.
What do you do in case of unauthorized transactions?
For more details, give a missed call on 14440. If someone has fraudulently withdrawn money from your bank account, inform your bank immediately. When you notify the bank, remember to take acknowledgement from your bank. The bank has to resolve your complaint within 90 days from the date of receipt.